A step-by-step guide for updating software.
- Connect device to a power source.
- Connect device to internet. The Sentia analyzer can only check for software updates when connected to internet (via Wi-Fi).
- If a software update is available, an "i" for install will appear on the device Home screen, top left-hand side. *
- Touch the "i" icon and permit the new update by pressing
* Note: upon Wi-Fi connection it may take your device some time to recognize that a new software version has become available.
If you are still seeing no software update information after ~1 hour, try turning the device off/on again, then repeat steps.
Troubleshooting software installation issues:
If your device cannot find a new software update available, you may have a Wi-Fi issue.
For troubleshooting Wi-Fi issues see HERE.
If you cannot complete a software update due to a 20-22 Software update failed warning, you may have insufficient storage space on your device to complete a new update.
For troubleshooting a Warning 20-22 issue see HERE.