PETRACKR® app Account Settings

Account Settings provide additional options and configurations to further customize your experience. These settings allow you to tailor the application according to your preferences.

Account Settings

To access Account Settings, tap   located at the bottom bar of the dashboard.

Options include:

View Profile: Manage your user account including your name, view account email address, update password, or delete the account.

Pet Profile: Access and manage the profiles of your pets, where you can update information such as names, blood glucose range, and other relevant details.

Reminders: Set up and manage reminders for events, tasks, or medication schedules related to your pets.

My Analyzers: Control and manage the analyzers connected to your account. This includes renaming analyzers, connecting new analyzers, and deleting existing ones.

Settings: Explore various settings and preferences to personalize your application, such as Blood Glucose Unit, Weight Unit, Time format and notification settings preferences.

Logout: Sign out of your account to ensure the security and privacy of your data.

 

 

Tap on to access the user account information.

 

Update Name

To change the profile name, tap on the ‘Name’ field to edit.

Note: The Name field cannot be blank.

Change Password

To change the account password, tap on the ‘Change Password’ option.

Next, enter your new desired password, ensuring it meets the specified requirements.

Re-enter the password in the Confirm Password field.

If both passwords match the Update Password button will be enabled. Tap the button to confirm the password change.

A confirmation message, indicating that your password has been updated will be displayed.

Delete Account

Account Deletion permanently removes all of the user account details and patient records.

Note: Once an account is deleted, all profile information and saved data will be permanently lost. Before deleting an account ensure that you have exported any essential information.

Within the Profile' screen, scroll down and tap the 'Delete Account' button.

A pop-up box will appear, asking you to confirm your decision.

Tap 'Cancel' to keep the account, or to permanently delete your account, tap on Delete button.

Forgot Password

If you do not remember the password, tap the on Login screen.

On the Forgot Password screen enter a valid and existing email ID to obtain the reset password link.

An email to reset your password will be sent to your email ID. Follow the instructions in the email to reset the password.

Once done successfully you can login with the new password.

Pet Profile

Use the Pet Profile to update your pets’ details. These include your pets Name, Blood Glucose (BG) range, pet picture, Insulin Dose, Date of Birth, Breed, Weight, and Notes.

To edit a Pet Profile tap “Pet Profile” located on the More Settings screen and navigate to the corresponding pet profile.

Tap on Pet Profile Screen.

CAUTION: Blood Glucose Ranges should only be modified based on the advice of your veterinarian.

Note: If the pet profile is linked to a PETRACKR® analyzer Pet ID, the corresponding analyzer should be on and connected to your device.

To save the changes tap   button at the bottom of the screen.